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Notes of an interview with James Lawley3 March Modelling, Metaphor and a Clean Approach to Business and Organisations Annemiek van Helsdingen and Wendy Nieuwland James very kindly offered us some of his time to tell us about his experiences as a manager, knowing what he knows now about modellingmetaphor and Clean Language — the three components of Symbolic Modelling.
While we know that these processes contribute enormously to businesses and other organisations, we sometimes find it hard to put that into words in a way that makes sense from their frame of reference. Our aim was twofold: To find out more about how using clean, modelling and metaphor has successfully worked for businesses and organisations; and how those benefits can best be described in typical corporate and management language.
Below we describe what we learned from this interview. Value of using modelling, metaphor and a clean approach.
Yet he now knows that back then, he and his computer engineering colleagues constantly used metaphor without knowing it. For example, metaphors from the construction industry were common laying the foundations for a project, building a team, getting the blueprint right.
Knowing about the function of metaphor would allow managers to consciously choose the ones they use. This would help to make oneself understood and help to understand others. Then different viewpoints can be respected and contribute to a better way forward.
In finding out how this works, we stumbled upon an interesting paradox in the effect of using metaphor in group settings: As a result it is common for people to be less emotionally attached to the topic and find it easier to be more open and respectful in discussions; On the other hand, when creating a metaphor together e.
Because language is the primary mode of communicating within and between businesses, a company can gain significant added value by understanding how people process language. A relatively untapped market that James mentioned is working with companies to improve any tools they use that are based on language.
Examples are improving questionnaires and forms, making both the quantitative number of returned forms and qualitative results useful information gathered better. James has been directly involved in a number of such projects including: A Yale University Child Study Project designed to identify the psychological and social maturity of 20, teenagers and how that related to their academic attainment.
Simplifying a big pharmaceutical company's pro-forma for gathering data about the side effects of one of its drugs. This simple expedient meant that doctors were much more likely to fill out a form immediately rather than put it to one side for when they had more time.
Managers in a large organisation requested feedback and advice about a major announcement to employees about the future direction of the company.
They were unaware that the style of the letter they were about to send out and some of the metaphors they were using were incongruent with the messages they were trying to convey. Alternative wordings were suggested that were more aligned with the direction the company wanted to take.
By recording and modelling the transcripts of a series of high-level meetings James and a colleague were able to demonstrate, among other things, that the way questions were being asked was inhibiting the responder from giving the very information the questioner wanted.Metaphors prove previous success.
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A business report usually needs both conclusions and recommendations. The difference between conclusions and recommendations in a report lies in the Here are some examples of conclusions and recommendations: Conclusions Recommendations Home and family responsibilities directly.
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Good business plan executive summary example pics template examples of metaphors sentences proteins biologyn. Metaphors and Similes Writers need a way for them to connect with their readers so that the readers will be able to become invested in their work.
They can use many styles or techniques so that they can achieve the kind of connection that they want to achieve with their readers.
Improved forms, call scripts & other language-based tools Modelling, metaphor and a clean approach offer some fascinating ways of thinking about how language is .